Terms & Conditions — dax89

For the purposes of these Terms & Conditions, the following definitions apply throughout this document:

• "dax89" — refers to the online betting and gaming platform operated at https://dax89.cam, including all associated services, features, and content.
• "Platform" — means the dax89 website, mobile-optimized interface, and any related applications or services made available to registered members.
• "Member" / "You" — refers to any individual who has registered a verified account on the dax89 platform and accepted these Terms & Conditions.
• "Account" — means the unique registered user profile created by a Member upon successful completion of the dax89 registration process.
• "Balance" — refers to the total funds held in a Member's dax89 account, comprising deposited funds, credited winnings, and any applicable promotional credits.
• "Wager" / "Bet" — means any real-money stake placed by a Member on a sports event, casino game, or any other betting market made available on the Platform.
• "Bonus" — refers to any promotional credit, free bet, cashback, or other non-cash incentive granted to a Member subject to applicable wagering requirements.
• "KYC" — stands for Know Your Customer; the identity and documentation verification process applied to Member accounts in accordance with anti-money laundering and responsible gaming obligations.
• "IDR / Rp" — Indonesian Rupiah, the exclusive currency used for all financial transactions on the dax89 platform.
• "Responsible Gaming Tools" — means the suite of account controls available to Members including deposit limits, loss limits, session time limits, reality-check reminders, and self-exclusion options.
• "Intellectual Property" — refers to all trademarks, logos, software, designs, written content, and other proprietary materials owned by or licensed to dax89.
• "Force Majeure" — means any event beyond dax89's reasonable control, including but not limited to natural disasters, government actions, telecommunications failures, or cyberattacks.

By accessing, browsing, or using the dax89 Platform in any capacity — including registering an account, making a deposit, placing a wager, or participating in any promotion — you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with the dax89 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease using the dax89 Platform and, if applicable, close your account in accordance with the procedures described in Section 11.

dax89 reserves the right to modify, supplement, or replace these Terms at any time. Where changes are material, dax89 will provide reasonable notice via the Platform's notification system or the registered email address associated with your account. Minor administrative or clarificatory amendments may take effect without advance notice.

To register and maintain an active account on dax89, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your membership:

• You must be at least 21 years of age. dax89 does not permit access by minors under any circumstances.
• You must be a natural person acting in your own capacity. Corporate entities, trusts, and other non-personal legal structures may not register accounts.
• You must have the full legal capacity to enter into a binding contract under applicable law.
• You must not be a current or former employee of dax89, its affiliates, technology providers, or game studios, in any capacity that would create a conflict of interest.
• You must not currently be subject to a self-exclusion order — whether imposed voluntarily through dax89's own Responsible Gaming tools or through any external gambling self-exclusion scheme.
• You must not reside in or access the Platform from a jurisdiction where online gambling is explicitly prohibited by local law applicable to the individual user.
• You must provide accurate, complete, and verifiable personal information during registration, including your full legal name, date of birth, residential address, and valid payment method details.

dax89 reserves the right to verify eligibility at any stage of the account lifecycle. Accounts found to be in violation of eligibility requirements will be suspended immediately, and any outstanding balance may be subject to review and forfeiture in accordance with applicable anti-fraud and KYC procedures.

Each individual may hold only one (1) registered account on the dax89 Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — constitutes a material breach of these Terms and will result in the immediate suspension of all associated accounts.

During the registration process, you are required to provide the following information accurately:

• Full legal name (as it appears on your government-issued identification document)
• Date of birth (confirming you are 21 years of age or older)
• Valid email address (used for account communications and verification)
• Residential address in Indonesia
• Chosen username and secure password
• Preferred primary payment method (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA)

You are solely responsible for maintaining the confidentiality of your account credentials. You must not share your username, password, or one-time verification codes with any third party. dax89 will never ask for your password via email, live chat, or any other unsolicited communication channel. Any activity conducted through your account using your credentials is deemed to be your own action and your responsibility.

If you suspect unauthorized access to your account, you must notify dax89 support immediately via the in-platform live chat. dax89 will take reasonable steps to investigate and, where appropriate, temporarily freeze the account pending resolution. dax89 cannot be held liable for losses arising from unauthorized account access where the Member has failed to maintain reasonable password security.

dax89 applies Know Your Customer (KYC) verification procedures to all accounts in accordance with internationally recognized standards for anti-money laundering (AML) compliance and responsible gaming obligations. KYC verification is a condition of continued account operation and is required before withdrawal requests above standard thresholds can be processed.

Members may be requested to submit the following documentation at any stage of the account lifecycle:

• Proof of Identity: A clear, unobstructed copy of a valid government-issued photo ID — Indonesian National Identity Card (KTP), passport, or equivalent document.
• Proof of Age: Confirmation that you are 21 years of age or older, typically established through the identity document above.
• Proof of Address: A recent utility bill, bank statement, or official government correspondence issued within the last three months, showing your registered residential address in Indonesia.
• Proof of Payment Method: Documentation confirming ownership of the bank account or e-wallet used for deposits — for example, a screenshot of your BCA, BRI, BNI, or Mandiri account showing your name and account number.
• Source of Funds: In cases where high transaction volumes trigger enhanced due diligence, dax89 may request documentation evidencing the legitimate source of funds deposited on the Platform.

Failure to provide requested KYC documentation within a reasonable timeframe — typically fourteen (14) calendar days from the date of the request — may result in account restriction, suspension of withdrawal processing, or account closure. dax89 is not liable for any financial inconvenience arising from KYC-related processing delays where the Member has not cooperated fully with the verification process.

All deposits on dax89 are processed in Indonesian Rupiah (IDR/Rp). The Platform supports the following deposit channels, subject to availability at the time of transaction:

Deposits must originate from a payment account registered in the Member's own name. Third-party deposits — including payments made from accounts registered to another individual, regardless of relationship — are strictly prohibited. Any deposit identified as originating from a third-party source will be reversed and the associated account suspended pending investigation.

dax89 does not charge transaction fees on deposits. However, your bank or e-wallet provider may apply their own service charges independently. dax89 has no control over and accepts no liability for third-party transaction fees.

Withdrawal requests are subject to KYC verification status, active bonus wagering requirements, and the standard review procedures applied by the dax89 payments team. Members whose accounts have not completed KYC verification may experience delays in withdrawal processing.

The following conditions apply to all withdrawal requests:

• Withdrawals must be directed to a payment account registered in the Member's own legal name. dax89 does not process withdrawals to third-party accounts under any circumstances.
• The withdrawal destination account must match or be compatible with the primary deposit method used on the account, subject to the payments team's discretion in cases of method unavailability.
• Any active bonus balance subject to unmet wagering requirements will be withheld from the withdrawable balance until the relevant requirements are satisfied.
• dax89 reserves the right to request additional KYC documentation before processing a withdrawal request, particularly where the withdrawal amount exceeds standard review thresholds.
• Withdrawal processing times are subject to internal review periods and interbank settlement schedules. dax89 does not guarantee same-day withdrawal completion but commits to processing requests within the shortest operationally practicable timeframe.

dax89 reserves the right to void winnings and decline withdrawal requests where there is reasonable evidence of fraudulent activity, bonus abuse, match manipulation, or breach of these Terms. In such cases, the Member will be notified and given an opportunity to respond before any final determination is made, except in cases of clear and unambiguous fraud.

dax89 offers promotional bonuses and offers to eligible Members from time to time, including welcome bonuses, reload bonuses, cashback offers, and seasonal campaigns tied to events such as Indonesian Independence Day (17 August), Idul Fitri, and major football tournaments including BRI Liga 1, the EPL, and the FIFA World Cup. All promotions are subject to the following general conditions, in addition to any specific terms communicated at the time of the promotion:

• Bonuses are available to eligible Members only. Eligibility criteria vary per promotion and will be specified in the relevant promotional communication.
• All bonus amounts are subject to a wagering requirement (also known as a rollover or playthrough requirement) before the bonus or any associated winnings can be converted to withdrawable funds. The applicable wagering multiplier will be stated clearly in each promotion's specific terms.
• Bonuses expire if wagering requirements are not fulfilled within the time period specified in the individual promotion's terms. Expired bonus balances are forfeited without compensation.
• dax89 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that the rights of Members who have already accepted and partially fulfilled a promotion's conditions are respected to the extent reasonably practicable.
• Bonus abuse — defined as any strategy employed to exploit promotional structures in a manner inconsistent with their intended purpose, including but not limited to matched betting with bonus funds, arbitrage across promotional accounts, or systematic low-risk wagering designed solely to clear wagering requirements — is prohibited. Accounts found to be engaging in bonus abuse will have promotional credits removed and may be subject to additional restrictions.

All wagers placed on dax89 are subject to the specific rules governing the relevant sport, market, or game type. General betting rules applicable across all markets are as follows:

• Bets are confirmed only upon receipt of a valid bet confirmation notice from the Platform. Bets not confirmed due to connectivity issues, session timeout, or insufficient account balance are void and no liability is accepted.
• Odds displayed at the time of bet placement are the odds that apply to the confirmed wager, subject to the in-play price adjustment policies disclosed within each live market.
• dax89 reserves the right to limit maximum stake amounts per market, per event, and per Member, at the Platform's sole discretion. Individual stake limits may be applied without prior notice and are not grounds for account closure claims.
• In the event of manifest pricing errors — where odds are demonstrably incorrect due to a technical fault or human error — dax89 reserves the right to void affected bets and return stakes to Member balances. Members will be notified of void decisions where practicable.
• For football betting markets including Asian handicap (voor bola), mix parlay (accumulator), and Over/Under, the specific settlement rules for each bet type are governed by the market rules published within the relevant sports betting section of the Platform.
• Live in-play betting markets may be suspended without notice during events at dax89's discretion — for example, following a goal, red card, penalty award, or other significant match event. Bets submitted during a suspension period will be rejected and no transaction will be processed.

The following conduct is strictly prohibited on the dax89 Platform. Any Member found to have engaged in prohibited conduct will be subject to immediate account suspension, forfeiture of balance, and where applicable, referral to relevant authorities:

• Match Fixing & Corruption: Placing bets on any event that the Member knows, suspects, or has reason to believe has been subject to manipulation or corrupt influence.
• Fraud & Misrepresentation: Providing false personal information, using forged identity documents, impersonating another individual, or misrepresenting any material fact during registration or KYC verification.
• Money Laundering: Using dax89 accounts for the purpose of laundering, concealing, or otherwise processing funds derived from criminal activity.
• Automated Betting Systems: Using bots, scripts, artificial intelligence tools, or other automated mechanisms to place bets, exploit odds, or interact with the Platform in a manner inconsistent with legitimate human gameplay.
• Collusion: Coordinating with other Members or third parties to gain an unfair advantage over dax89 or other players in any game or market.
• Multiple Accounts: Registering, operating, or benefiting from more than one account on the Platform, whether directly or through a proxy.
• Chargebacks: Initiating unauthorized chargebacks or payment reversals through a bank or e-wallet provider in relation to genuine deposits made on dax89.
• Underage Access: Attempting to register or use the Platform as a person under 21 years of age, or facilitating account access by a minor.

dax89 reserves the right to suspend, restrict, or permanently close a Member's account at any time, with or without prior notice, in any of the following circumstances:

• Breach or suspected breach of any provision of these Terms & Conditions.
• Failure to satisfy or maintain eligibility requirements, including discovery that the Member is under 21 years of age.
• Failure to complete KYC verification within the required timeframe.
• Engagement in or suspected engagement in any form of prohibited conduct as described in Section 10.
• Request by the Member for self-exclusion under the Responsible Gaming policy.
• Account inactivity — accounts with no login activity for a period of twelve (12) consecutive months may be classified as dormant, and dax89 reserves the right to apply a monthly administrative fee to dormant balances after appropriate prior notice.

Members wishing to voluntarily close their account may do so by contacting dax89 support via live chat. Before closure is processed, any outstanding verified balance will be transferred to the Member's registered payment method, subject to KYC clearance and the absence of active wagering requirements. Bonus balances are forfeited upon voluntary account closure unless specific promotional terms provide otherwise.

All content on the dax89 Platform — including but not limited to the dax89 brand name, logo, domain, software, platform architecture, graphical user interface, written content, imagery, and data compilations — constitutes the exclusive intellectual property of dax89 or its licensed third-party providers and is protected under applicable intellectual property law.

Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial betting and gaming purposes in accordance with these Terms. This license does not extend to:

• Reproducing, distributing, or publicly displaying any Platform content without express written authorization from dax89.
• Reverse engineering, decompiling, or extracting any portion of the Platform's software or source code.
• Creating derivative works, data extracts, or commercial applications based on Platform content.
• Using the dax89 brand name, logo, or trademarks in any context not explicitly authorized by dax89 in writing.

Any unauthorized use of dax89 intellectual property will result in immediate account termination and may give rise to legal proceedings.

To the fullest extent permitted by applicable law, dax89's total aggregate liability to any Member for any claim arising out of or in connection with the Platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total net deposits made by that Member to dax89 in the twelve (12) months preceding the event giving rise to the claim.

dax89 expressly excludes liability for:

• Loss of profits, loss of opportunity, loss of data, or any indirect, consequential, or special damages arising from use of or inability to use the Platform.
• Interruptions to Platform availability caused by scheduled maintenance, unscheduled technical failures, third-party infrastructure outages, or Force Majeure events.
• Betting or gaming outcomes, including losing wagers placed in accordance with valid odds.
• Delays in payment processing attributable to third-party banking or e-wallet provider systems, including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, or ShopeePay.
• Unauthorized access to a Member's account where the Member has failed to maintain reasonable credential security.
• Decisions made by a Member while using the Platform, including wager amounts, game selections, or the exercise of Responsible Gaming tools.

dax89 collects, processes, and stores Member personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at dax89.cam/privacy-policy. By accepting these Terms, you confirm that you have read and understood the Privacy Policy and consent to the data processing activities described therein.

In summary, dax89 collects personal data for the following purposes:

• Account registration, authentication, and ongoing account management.
• KYC verification and anti-money laundering compliance.
• Processing of financial transactions in IDR via Indonesian banks and e-wallets.
• Providing customer support services, including communications via live chat and email.
• Responsible gaming monitoring and the administration of player protection tools.
• Compliance with applicable legal and regulatory obligations.

dax89 does not sell, rent, or otherwise disclose Member personal data to third-party commercial entities for marketing purposes. Data sharing with third parties is limited to game providers, payment processors, KYC verification services, and regulatory bodies, and only to the extent necessary for the purposes described above.

These Terms & Conditions are governed by and construed in accordance with internationally recognized principles of commercial contract law, as applied in the jurisdiction of dax89's operational licensing territory. Any reference to Indonesian law is made solely in the context of describing the target market and user eligibility criteria and does not constitute a submission to Indonesian court jurisdiction by dax89.

In the event of a dispute arising from or in connection with these Terms, the Member agrees to the following dispute resolution procedure:

Notwithstanding the foregoing, dax89 reserves the right to seek injunctive or other equitable relief from any court of competent jurisdiction to protect its intellectual property rights or prevent irreparable harm pending the outcome of arbitration proceedings.

dax89 reserves the right to amend, update, or replace these Terms & Conditions at any time. The revised Terms will be published on this page with an updated "Last Updated" date at the top of the document. Where an amendment is material — meaning it substantively affects Member rights or obligations — dax89 will provide advance notice of at least seven (7) calendar days via the Platform's notification system and/or registered Member email addresses.

Your continued use of the dax89 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and may request account closure in accordance with Section 11. No refund of losses incurred prior to the amendment date will be issued solely on the basis of Terms amendments.

The most current version of these Terms supersedes all previous versions. In the event of any inconsistency between a translated or summarized version of these Terms and the English-language original published on this page, the English-language original shall prevail.

If you have questions about these Terms & Conditions, require clarification on any provision, or need to raise a complaint or dispute, please contact the dax89 support team through the following channels:

• Live Chat: Available 24/7 directly within the dax89 Platform. This is the fastest channel for account-specific queries and is staffed by Indonesian-speaking agents during peak WIB (UTC+7) hours.
• Email: [email protected] — for formal complaints, KYC documentation submissions, and written correspondence. Email support is monitored 24/7 with response times typically within 24 hours, subject to volume during peak periods such as Idul Fitri and Indonesian Independence Day.
• Response Language: dax89 support is available in both English and Indonesian. For formal dispute correspondence, English is the official language of record.

For matters related to responsible gaming, self-exclusion requests, or account cooling-off periods, please refer to the Responsible Gaming page or contact support directly. All responsible gaming requests are treated with priority and confidentiality.